Refund Policy

At Goodr, this Refund Policy sets out the terms that apply to U.S. customers.

Returns and Exchanges Within 30 Days

A U.S. customer may ask Goodr to return or exchange an eligible item for any reason during the 30 days following delivery.

Before and After Shipment

Write to Support@FindYourSunglasses.shop as soon as possible to cancel before dispatch; after dispatch, the order is handled through this return and refund process.

The default return destination is 1763 Virgin Island Ave, Henderson, Nevada, 89074, United States; use a different address only when Goodr gives written instructions.

No-Reason Return Exclusions

The no-reason option does not cover custom-made items, clearance and Final Sale goods, gift cards, or intimate or hygiene-sensitive items once opened.

These change-of-mind limits do not affect customer rights when goods arrive damaged, defective, wrong, or missing.

How Approved Refunds Are Paid

Approved refunds are returned to the payment method used for the purchase in 5-10 business days; bank or card posting may take longer.

Order Problems

For damage, defects, incorrect fulfillment, or missing goods, contact Support@FindYourSunglasses.shop. Goodr bears the return freight and will arrange the appropriate correction, exchange, replacement, or refund.

Requesting Authorization

Begin by emailing Support@FindYourSunglasses.shop; do not mail goods until instructions are issued. Once authorized, a prepaid label or equivalent merchant-paid return arrangement will be provided.